Refund policy

Last updated: October 17, 2026

At Wabel, we care about your comfort and your satisfaction with our products. If something isn't right, here is how exchanges and returns work.

Exchange & Return Window
You may request an exchange or a return within 14 days from the date you receive your order.

Conditions
• The item must be in its original condition, inside its original packaging.
• Items will be exchanged in the case of a manufacturing defect.

Shipping Costs
The customer is responsible for the shipping cost in the case of an exchange or a return.

Refunds
Once we receive and inspect the returned item, your refund will be issued within 7 working days.

How to Request an Exchange or Return
Contact us by phone at +20 122 257 5545 within 14 days of receiving your order, and our team will guide you through the next steps.